After-Sales Service
At Kirmak, we prioritize providing exceptional after-sales service to ensure your satisfaction. As a partner, you will have access to a dedicated support team that is always ready to assist with installation, maintenance, and troubleshooting. We also offer training for your staff to ensure they are fully equipped to operate and maintain our equipment efficiently. With our extended warranty options and quick response times, you can be confident that your customers will receive the best care, leading to increased trust in your business.
Additional Benefits
By joining Kirmak, you also gain access to an extensive network of industry professionals and potential customers. We actively promote our partners in various marketing channels, including online platforms and industry events, helping you build brand awareness and grow your presence in the commercial kitchen equipment market. Furthermore, we provide ongoing product updates and innovations, ensuring that your business stays ahead of the competition.
Sales Support
We understand the importance of effective sales support, which is why we provide comprehensive materials to help you succeed. Our marketing team will work closely with you to provide high-quality promotional assets, including brochures, product images, and detailed specifications, which can be tailored to your target market. Additionally, we offer sales training programs to ensure your team is equipped with the knowledge and skills necessary to effectively promote and sell our commercial kitchen equipment.
Logistics and Delivery
Our logistics and delivery system is designed to be as efficient and cost-effective as possible. With a reliable shipping network, we ensure that your orders are delivered on time and in excellent condition. Kirmak has established strong partnerships with global freight companies to offer competitive shipping rates, fast delivery, and secure packaging. Whether you're based locally or internationally, we are committed to delivering the best service, so you can meet the demands of your customers.
A SOLUTION for our distributors.
FREE baking supplies
utensils, gloves, cake molds, baking trays, etc.
Our Promotion
🎁 For End Users (Bakers, Shops, and Factories):
10% Cashback Directly from the Manufacturer
Purchase any KIRN-MAK equipment through your local authorized distributor and receive 10% cashback directly from us, the manufacturer.
→ No middleman, direct benefit to the user!
Lifetime Free Spare Parts Replacement
All KIRN-MAK machines come with free spare parts replacement for life. Just register your product with us after purchase.
Special Gift for High-Value Purchases
Spend USD 10,000 or more in a single order and receive a free 5L fresh milk machine as a gift from KIRN-MAK.
China Trip Reward
Distributors who reach a total purchase volume of USD 60,000 will receive two complimentary invitations to visit our factory and company headquarters in China — all expenses paid by us!
→ Meet the team, visit the production lines, and explore future cooperation opportunities in person.
Why We Do More
In today’s competitive local market, we understand the pressure that baking businesses face. We see how even the best bakeries struggle if their equipment setup isn’t optimized—not just by quality, but by responsiveness, reliability, and tailored support.
1. Dedicated Market-Focused Support
We recognize your local competitive dynamics—so we’ve built a support model that goes beyond product delivery. From installation to commissioning, we’re there every step, reducing disruption and helping you get productive faster.
2. Tailored Training & Customization
Just like top brands, we offer on-site or virtual training, customized tooling, layout advisory, and tailored commissioning plans that fit your production needs rather than a one-size-fits-all approach.
3. Proactive Installation Follow‑Up
After equipment is installed, we don’t disappear. We follow up, monitor performance, and work with you to resolve any friction points before they impact output—echoing the zero‑downtime results others have achieved
4. Efficient Spare Parts & Fast Response
Downtime costs you money. We offer quick access to spare parts, technical support—even remote diagnostics if needed—to ensure repairs are fast and seamless. This is a critical element widely recognized as a differentiator among leading suppliers
5. Collaborative Planning & Innovation
Whether you’re initiating a bakery line upgrade or launching a new product range, our team works with you to design solutions. We embrace lean and automation principles like those helping brands streamline operations and boost sales by double‑digit percentages